By NCS Marketing

Our findings in a new study about consumer behavior during the COVID-19 pandemic show that in times of crisis, consumers flock to brands they know and trust.

The COVID-19 pandemic has been a period of unprecedented economic uncertainty — record unemployment, an overall decrease in consumer spending, and no answers about when things might get back to normal.

Things have been relatively fine for the CPG industry through this, as lockdown orders triggered a historic spending spree, with consumers rushing to grocery and drug stores to buy CPG items in enormous quantities.

Still, many marketers are understandably wary about what the future may hold for their businesses.

And our new research confirms that, even despite all the upheaval, two things remain true: Brands still matter, and consumers still respond to well-targeted, creatively compelling advertising. Continue reading “5 Trends on Consumer Behavior in the Quarantine Economy: Why Brands and Advertising Matter More Now Than Ever” →

By NCS Marketing

During week eight of home confinement, it’s no surprise that consumer behavior throughout the U.S. has radically changed. Especially at the grocery store – one of the few places that’s remained open, regardless of how strict state regulations have been. 

Not only are consumers spending more (time and money) at the grocery store and cooking more at home, they’re also trying new products that, perhaps, they haven’t purchased before. Whether because of supply chain issues or in search for variety, consumers are picking up new habits. 

NCS executives are no exception. 

This week, we talked to Chief Product Enrichment Officer Jeff Doherty and Chief Research Officer Leslie Wood about changed consumer behavior, including their own. Jeff and Leslie also dive into the retail supply chain, talk about how NCS is serving our customers and dig into what this means for brand advertisers. Continue reading “At Home with Jeff and Leslie” →

By Lance Brothers, Chief Revenue Officer, NCSolutions

Here at NCS, the New Year isn’t truly underway until we arrive at the Consumer Electronics Show in Las Vegas. It’s always a whirlwind of excitement, and this year was no exception.

For us, CES 2020 isn’t only about the chance to see the latest in innovative technologies or the quirky home robots (looking at you, Bot Chef). The show is always an important opportunity to meet with clients and learn more about their 2020 plans. We also use this time to cast a gimlet eye on the tech and trends destined to impact CPG advertising over the coming years. Continue reading “What We Heard at CES 2020: The Industry Raises the Bar on Ad Effectiveness” →