Revealing The Return On Recency

Highlights of the Viant-NCS Persuadable Case Study

In concert with Viant and Joel Rubinson, NCS purchase data has unearthed further evidence of the value in targeting actual brand buyers, and the impact of reaching them at the right moment.

Dubbed “the Persuadables”, this three-brand CPG study crafted a consumer segment composed of heavy brand buyers who were about to mature in their purchase cycles, and pitted their results at the register against an array of other, more traditional consumer segments. The outcome was nothing short of incredible:

  • The Persuadables (heavier volume shoppers who are close to their next purchase) generated a 16x greater ROAS than the other exposed audiences
  • Targeting heavy brand buyers provided a significant lift in ROAS; proof that targeting brand buyers vs. non-brand buyers is uniformly a better strategy

Persuadables Case Study from Viant and NCS

NCS and our clients have long-known that heavy buyers bring the lion’s share of incremental sales, and The Persuadables study is one more proof point to that argument. What makes this body of work unique is how it quantifies that which many of us have always suspected: recency plays a significant role in the success of a campaign.

And so, we find new wrinkles still tell the same tales: in CPG, past purchase behavior is the #1 predictor of future purchase behavior… and timing is everything.

Head over to Viant’s website to download the full study, or contact NCS to learn more.